From the Marketing Association's “DLB magazine”

• Kiwi Youth in the Age of New Media (April 2008)
  
  
• Crystal Balls or just Bollocks? A Market Researcher's 1997 Internet Predictions Reviewed (November 2006)
  
  

• Your Stakeholders Know Your Business Better Than You Do Yourself  (February 2006)

• Privacy, permission or plain common sense? (September 2005)

• When Loyalty Programmes Go Bad (June 2005)

• Integrating Customer Knowledge into your Interactive Marketing (June 2004)

• Which way will they jump?  (November 2002)

• ‘Loyalty’ and ‘Commitment’ - Not such a subtle difference  (May 2002)